FAQ
Questions
Where do my recordings go?
There's no account, and Konote has no servers that could receive your audio. Recordings and notes live on your devices and are left out of iCloud Backup. To sync between your devices, Konote encrypts them first and then stores them in your own iCloud. Transcription runs on your iPhone. Your recordings and notes go to another app or service only when you send them there: by exporting, sharing, or turning on saving notes to a folder you choose.
Konote downloads the files it needs for transcription, summaries and speaker labels from Apple.
Is it legal to record a conversation?
It depends on where you and the other people are. Some states, including California, Florida, Illinois, Massachusetts, Pennsylvania and Washington, require everyone in the conversation to agree. Konote can't make that call for you. The safe habit is to ask everyone before you start. This isn't legal advice.
What does it cost?
Konote is free for 7 days, with every feature your iPhone supports. After that, you pay $39.99 once. There's no subscription and no monthly minute limit.
How is Konote different from Voice Memos?
Voice Memos is a good recorder, and it can transcribe too. Konote is built for the work around meetings: one tap on your Apple Watch to record, a Mark button for the important moments, a vocabulary list for your clients' and colleagues' names, search and Ask across every conversation, and a draft of your notes after each one.
Already have recordings? Import the audio files (M4A, MP3 or WAV) and they become searchable too.
How is it different from cloud transcription services?
Many transcription services process your audio on their own servers and charge a monthly fee, often with a cap on minutes. Konote transcribes on your iPhone and costs $39.99 once, with no monthly allowance, and it records with the iPhone and Apple Watch you already own. The trade-off: Konote is a personal tool. It doesn't join video calls, and it has no shared team workspace.
Which devices do I need?
An iPhone with iOS 26 (iPhone 11 or newer). To record from your wrist, an Apple Watch with watchOS 26. Draft summaries and Ask need Apple Intelligence: iPhone 15 Pro, iPhone 15 Pro Max or any iPhone 16 or later, with Apple Intelligence turned on and set to a language it supports. Recording, transcription and keyword search work on any supported iPhone.
Can I use Konote for patient visits or privileged conversations?
Konote has no servers and never receives your recordings, and it doesn't offer a business associate agreement. Neither fact makes a workflow HIPAA-compliant or settles your confidentiality duties: recordings sit on your iPhone, under your device's passcode. Have your compliance office review the app and how you'll use it, and check your bar rules, before you record patients or clients.
Can my team use it, or connect it to our CRM?
Konote is built for one person on their own iPhone. There are no team accounts or shared workspaces, and no built-in CRM connection. You can export any conversation as plain text, a formatted note or a WAV audio file, or have Konote save each note to a folder you choose, and share it wherever your team works.
What if I lose my iPhone?
Recordings and notes live on your devices and are left out of iCloud Backup. To sync between your devices, Konote encrypts them first and then stores them in your own iCloud. That means they aren't restored from a backup if you lose or replace your iPhone. Export the conversations you need to keep, audio included, to a place you can reach without this iPhone, such as iCloud Drive or your Mac.
Does it record video calls?
Konote records what your iPhone or watch microphone hears. It doesn't capture call audio directly, and it doesn't join or connect to video-call apps. On speakerphone it picks up the other side through the speaker, so keep the device close; on headphones, it only hears you.
Does it work without internet?
Yes. Once the speech-recognition files are downloaded, recording, transcription and search work offline, on a plane or in a basement. On an iPhone with Apple Intelligence, draft summaries and Ask currently work offline too.
How accurate is it?
Transcripts can have mistakes, especially with noise, distance, people talking over each other or unfamiliar names. The vocabulary list helps with names and jargon. The summary is a draft: in Konote's internal testing, it often missed who agreed to do what, and by when. Each point has a time stamp that opens the transcript at that moment, so check names, assignments and deadlines there before you send anything.
Which languages does it understand?
Konote transcribes English, Spanish, French, German, Chinese, Japanese and Korean, and can detect the language for you. Draft summaries and Ask work in the languages Apple Intelligence supports, and quality varies by language. The app itself is in English and Traditional Chinese.
What happens if the trial ends and I don't buy?
The trial ending doesn't delete your recordings, and you can keep recording. Transcription, summaries, search and Ask pause. When you buy, everything recorded in the meantime is transcribed automatically.
Can I get a refund?
Purchases and refunds go through Apple. Request one at reportaproblem.apple.com.
Is my audio used to train AI?
No. Konote never receives your recordings or notes, and doesn't use them to train AI. If you share them with another app or service, that service's own terms apply.
How much watch battery does recording use?
We haven't finished measuring it on real devices, and we'd rather not publish a guess. The numbers will go here once we have them.
How do I delete a recording?
Swipe left or right on a recording in the list to select it (and any others), then tap Delete. Deleted recordings stay in Recently Deleted for 30 days, where you can restore them or delete them for good sooner.
Can it tell who is speaking?
After a recording, Konote labels Speaker 1, Speaker 2 and so on, on your iPhone. Name a speaker and the whole conversation uses that name. It doesn't recognize people or remember voices between conversations.